Hi experts,

I saved a Word 2003 file with Word 2007.

Now, for some reason, I cannot open the file with either Word 2003 or Word 2007.

When I tried to open it, I got a message:
"Word was unable to read this document. It may be corrupt. Try one or more of the following:
'Open and repair file, open the file with the Text Recovery converter' ".

What may be the best solution?

Thanks a lot!

You can try either method, as long as you don't over-write the original file.

Hi,

The Word document might be damaged or corrupted and requires the Open and Repair feature in Word to successfully open the document.

The steps on how to use "Open and Repair" option to repair a corrupt Word file is:

• Go to 'File' menu and click 'Open'.
• Select the file that you want to open by a single click; however, do not double-click the file.
• In place of clicking 'Open', click the small arrow provided at the 'Open' button and select 'Open and Repair' option.

For how to open the file with the Text Recovery converter, you can refer to this KB article: https://support.microsoft.com/en-us/kb/290946

Regards,

Ethan Hua
TechNet Community Support

Hi,

The Word document might be damaged or corrupted and requires the Open and Repair feature in Word to successfully open the document.

The steps on how to use "Open and Repair" option to repair a corrupt Word file is:

Go to 'File' menu and click 'Open'.
Select the file that you want to open by a single click; however, do not double-click the file.
In place of clicking 'Open', click the small arrow provided at the 'Open' button and select 'Open and Repair' option.
For more use Word Repair Toolbox. In the Microsoft Word repair software, restored text can be exported to Microsoft Word or saved as a text file. If Microsoft Word cannot find a backup of files then our tool can recover text from corrupted file easy and fast. w_w_w.repair_toolbox._com/_wordrepair (copy in browser)

• Edited by WilliamPhill 18 hours 52 minutes ago